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Crisis Intervention Advocates

6 Crisis Intervention Advocates

Applications are currently being accepted at

Crisis Intervention Advocates (CIA) – Hotline Volunteers

Crisis Intervention Advocates serve as certified first responders to the needs of sexual assault survivors, loved ones of survivors, and professionals. Advocates provide crisis intervention, support, advocacy, and referrals through our 24-hours a day, 7 days a week, 365 days a year confidential crisis support hotline. Advocates may respond to calls on their cell or home phone or by answering the line directly at the Center’s office.

After completing a 50 hour training, Crisis Intervention Advocates commit to responding to callers during two, four hour shifts each month; charged with responding to those directly impacted by sexual violence by providing immediate and confidential access to information, resources and support.

Advocates are supported by a clinical supervisor who will hold monthly sessions for Crisis Intervention Advocates to process their experience, ask questions and receive further guidance on how to support survivors. All volunteers serving as Crisis Intervention Advocates are expected to attend these sessions.

Interested in becoming a Crisis Intervention Advocate?

Please complete our volunteer application.

After serving on the hotline for at least one year you may have the opportunity to serve in one of the following positions!

Hotline Backup Supervisor

Backup supervisors provide support to Crisis Intervention Advocates during their hotline shifts. Backup Supervisors are available for in the moment processing, information and support. Shifts for backup supervisors run from nine to twelve hours, and volunteers serving as Backup Supervisors are expected to be available for three shifts a month. This is an excellent opportunity to provide guidance and support to other volunteers during their time of service.

Team Leader                    

With a corps of eighty volunteers and growing, it is important for DCRCC to build and maintain relationships and community opportunities for all of our volunteers. Team leaders are charged with ongoing support and engagement with their teams, as well as serving as training facilitators and leaders in new volunteer training classes, community events and programs. New Team Leaders are chosen by current Team Leaders and staff based on their demonstration of leadership, dedication and innovation.